Bt Business Complaint Form
If your 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us leaving you without a broadband connection you may be eligible to receive 25 compensation. BT is the UKs leading provider of business broadband and business phone services.
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Bt business complaint form. Well look into your complaint and get back to you as soon as we can. 0800 032 8751 Monday-Friday 0800-1800 and available 247 for lost or stolen SIMs. So please let us know if any aspect of our service has not met your expectations by using the form below.
Its what weve always done and were one of the best at it in the world. In BT Business all of our agents are trained in dealing with complaints and in resolving them as quickly as possible. At BT we use the power of communications to make a better world.
Message 4 of 12 54196. BT Business Acceptable Use Policy. If you feel that we still havent resolved your complaint please fill in our BT Business complaint escalation form telling us as much detail as you can.
We aim to respond to complaints within 28 days. Then click on Contact us then the Complaints link and follow the steps. BT Business Acceptable Use Policy PDF 235KB.
BT always wants to hear about anything that we could do to improve your satisfaction with the services we provide to your organisation. Wed also like to set optional analytics cookies to help us improve it and provide services like live chat support and targeting cookies to show you content think you would be interested in. My complaint is about billing for both the broadband and telephone parts of the e-saver account and the customer service received over the course of the the last four weeks.
We bring technology to life for people in the UK and in more than 170 countries around the world. I have not tried that phone number but I am exhausted at trying phone numbers so will write to the BT Business Accounts address. Accessibility services in BT.
Under Contact us about select. Go to our complaints page. Choose the product or service you want to complain about.
If youre unhappy you can refer your complaint to the Financial Ombudsman Service which gives free. Contact BT Business Moving premises Close an account. This BT Business Acceptable Use Policy applies to all BT products that you use for business and forms part of your contract with us unless specifically stated otherwise in the contract.
Customer complaint code. Tools Self-service with My account My account Billing payments Pay bill Report or track a fault Track an order Service status Download the BT Business app. For businesses of any size explore our services today.
If calling from abroad use 441635 691702. Include your phone number email address and BT account number. Wed suggest reading the.
Contact BT Business About BT. Send your complaint to. The BT Business Support Forum is for members to share information to help them get the most out of their BT Business products and services.
Not happy with how your complaint has been dealt with. All BT business broadband products excluding BTnet 4G Assure fails to activate. Ring 0800 216 663 and well aim to resolve your complaint within eight weeks.
This is how you complain to us. We specialise in phone broadband mobile and TV services as well as global IT. It might take longer.
If you are having problems with your BT Business service the best thing to do is to get in touch with BT is by clicking on the link below. If youre concerned about a product your business has rented.
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